Author, businessman and Senator Feargal Quinn uses real-life examples from the first two series of RTÉ TV's hit programme, Feargal Quinn's Retail Therapy, as well as valuable experiences gained in his fifty-year career in business, to explain exactly how to do make your business work in good times and bad.
Category: Business
Best-selling author, businessman and Senator Feargal Quinn firmly believes every business has the potential to survive and even thrive during a recession. In Mind Your Own Business, he uses real-life examples from the first two series of RTÉ television's hit programme, Feargal Quinn's Retail Therapy, as well as valuable experiences gained in his fifty-year career in business, to explain exactly how to do it.
From the importance of setting the right tone in your business, to placing innovation at the heart of everything you do, responding to your customers' needs and planning for succession in a family-run business, he challenges many of the bad habits that can build up in businesses over the years.
Throughout the book, he also provides a range of simple, easy-to-implement steps that owners and managers can take to chart their way out of trouble and achieve success even in challenging times.
Feargal Quinn founded Superquinn, the Irish supermarket group, in 1960 and was its Managing Director for many years during which it built an international reputation for excellence in customer service. His bestselling book Crowning the Customer (O’Brien Press) is used by multi-national companies as the essential customer care manual. It has been translated into several languages.
Feargal Quinn was a board member of a number of international retailing organisations, and received two honorary doctorates. In 1993 he was elected to the Irish Senate as an independent member, where he served until 2016, introducing many innovative bills. He was also chairman of An Post, modernising Ireland's postal network. Feargal's television series "Feargal Quinn's Retail Therapy" saw seen many small business turned around in recessionary times.
Feargal Quinn died on 24 April 2019.
one of Feargal’s great strengths throughout the book is making retail concepts easy to digest and easily understood
'tons of practical advice'
'peppered through the book are pearls of Feargal’s business wisdom'
'if small business owners took on board the advice in Mind Your Own Business, they would be in a better place'
'tons of practical advice'
'an engaging read full of sound business advice that will no doubt appear as an elixir to struggling small businesses throughout Ireland'
'like sitting over a cup of coffee with Quinn as he talks about his business career and the lessons he has learned over the years'
